Area coordinator

Support an area volunteer team.

Area coordinators support and coordinate a team of prison volunteers. They help recruit and induct new volunteers and are the first point of contact for advice and support for them. They build and promote a solution-focused ethos within their team and they regularly contribute to new developments within the charity. It's a substantial role which suits someone experienced in managing people, confident delivering presentations and with good communication and interpersonal skills. 

It can take several months to complete Shannon Trust training and prison security clearance so we're looking for volunteers who are able to stay with us for a while, ideally a couple of years.

What you'll be doing

·       Holding quarterly one to ones with your volunteers to support them using a coaching style.

·       Working with your volunteers and prison contacts to plan, review and implement  best practice delivery of the Shannon Trust reading programme in prisons  in accordance with the prison’s individual needs.

·       Reviewing the volunteer requirements in your area and taking part in recruiting new volunteers with the regional manager and supporting their induction into their prison/role. 

·       Helping to plan/provide cover for any volunteer vacancies in the area and helping to raise awareness of Shannon Trust at relevant events.

·       Supporting volunteers to build and maintain the Shannon Trust reading programme including being their first point of contact and reviewing individual prison actions plans with them.

·       Planning team activities with the regional manager.

·       Keeping track of area progress and key issues through individual prison action plans and communicating themes/issues to regional manager so joined up approach can be taken.

·       Encouraging and monitoring monthly data returns, activity reports and good news stories that enable us to evaluate Shannon Trust's impact.

·       Organising and chairing at least three area meetings a year to share organisational updates, enhance skills, motivate and share best practice.

·       Attending quarterly regional area coordinators meetings and using these to share information from/to Shannon Trust and your area.

·       Keeping up to date with developments at HM Prison and Probation service and Shannon Trust.


Who we're looking for 

You don't need any formal qualifications to join the team. We're looking for people who:

  • Have a commitment to providing non-judgemental support to people in prison. 
  • Can inspire and support volunteers.
  • Are able to present at meetings and events.
  • Can manage their own time and workload.
  • Are able to use email, the internet and Microsoft word (or equivalent).

Time commitment 

The time you give us each month may vary, but the role requires you to be able to commit enough time to:

  • Effectively support your team of prison volunteers with regular check-ins.
  • Chair quarterly area meetings and attend quarterly area coordinator meetings.
  • Work with your regional manager to plan for the prisons in your area.
  • Carry out occasional visits to prisons to support the delivery of the scheme, induct new volunteers or problem solve as required.

Please note you're likely to be asked to attend morning meetings. This often means you'll be required to be at a prison by 8am.

Training, induction and support

Shannon Trust provides a wide range of training for volunteers. You will be expected to attend all mandatory training for new volunteers, some will be group training and some will be online. The training will provide you with the knowledge and understanding of the values and visions of the charity and practical support for your role.  You will receive a thorough induction into your role and will be supported in your initial visits into prison.

You will also be offered quarterly one to ones with your regional manager to support you on an ongoing basis. After 6 months of volunteering with us you will meet with your regional manager to review how things are going.  Another review will then take place with your regional manager at the 2yr stage and every 2yrs thereafter. 


Benefits to you

You'll be helping unlock the power of reading for people in prison, have the chance to gain new skills and experiences or use your existing ones, and you'll be part of a great volunteer team.

Expenses and Insurance 

You'll be able to claim back all reasonable expenses and you'll be covered by our Public Liability insurance. If you use your own vehicle for Shannon Trust activity, you'll need to check that you have the correct insurance cover.

Current vacancies
  • London East
  • North Yorkshire
  • South & East Yorkshire
  • West Midlands North

Download and complete this form to apply for a role and return to

Next Training Dates
Induction 1- Vision & Values .
South 17th June 2021. North 22nd June
Induction 2- Volunteering in prisons
South -24th June 2021. North -29th June 2021 ( online)
Turning Pages training
South - 8th July 2021 . North 20th July 2021 ( online)
Train the Trainer
South - 15th July 2021 . North 29th July 2021
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Role description

Grab the details of this opportunity as a PDF file.