Privacy Policy


Shannon Trust is committed to protecting the privacy of all the Personal Data provided to us. This policy explains how we collect, use and store the Personal Data provided to us and how individuals can access their personal information.

Privacy Policy

Shannon Trust is committed to protecting the privacy of all the Personal Data provided to us. This policy explains how we collect, use and store the Personal Data provided to us and how individuals can access their personal information.

We will only collect and use your Personal Data where:

  • We have lawful grounds to do so, including to comply with our legal obligations.
  • We are performing a contract with you for our services.
  • We have legitimate interests in using your Personal Data and your interests and fundamental rights do not override those interests.  

This policy explains how we collect, use and store the Personal Data you provide to us. ‘Personal Data’ is information which identifies you or another person or is capable of doing so.

This policy may change from time to time, the up-to-date version will always be available on shannontrust.org.uk and turningpages.shannontrust.org.uk websites (the websites). Please check the policy frequently to make sure you are familiar with its current content.

Personal Data we collect

When you contact us, subscribe to our mailing list, enquire or become a volunteer or trustee, register for the Network area of the website, raise funds or donate to us or, enquire about or buy Turning Pages manuals and reading books, we collect some Personal Data about you. By using the websites you’ll be agreeing that your Personal Data can be used as set out in this policy.

Making a general enquiry or contact

If you use shannontrust.org.uk to contact us, we will respond to you. To do this we will ask for your:

  • Name
  • Email address
  • Telephone number

This Personal Data will be used to respond to your enquiry. If we identify a need to share the information you have provided outside of Shannon Trust, for example with another charity, we will not share your information unless we have agreement from you.

Mailing List Subscribers

When you subscribe to our mailing list we'll ask you for your:

  • Name
  • Address
  • Email address

Personal Data collected from subscribers to our mailing list may be used to update subscribers on the Reading Plan, our campaigns and appeals including fundraising or to suggest specific actions subscribers may like to consider. 

Shannon Trust Volunteers and Trustees

Our volunteer and trustee recruitment process involves disclosure of Personal Data and Sensitive Personal Data. Sensitive Personal Data will be treated confidentially and recorded anonymously. It is collected separately to application forms and will not be shared unless there is a need such as sharing an issue that may need to be explored with the applicant. We will ask for your:

  • Name
  • Address
  • Email address
  • Name and email addresses of referees
  • Previous criminal convictions
  • Ethnicity
  • Sexual orientation
  • Religion
  • Health (disability)

Shannon Trust Network users

Shannon Trust employees,  volunteers, trustees, Reading Plan team members can register for the Network section of our website. Access requires self-registration; all registrations are centrally reviewed and validated prior to being approved. When you register for the Network, we will ask for your:

  • Name
  • Email address
  • Telephone number
  • Reading Plan role
  • Department (for Reading Plan team members)

Raising funds for, or donating to us

If you raise funds or donate to us, we will ask for your:

  • Name
  • Email address
  • Address
  • Telephone number
  • Social media identities such as @Shannon_Trust

Enquiring about or buying Turning Pages books

When you enquire or buying Turning Pages we will ask for your:

  • Name
  • Address
  • Email address
  • Telephone number
  • Organisation (if appropriate)
  • Role (if appropriate)

Data collected automatically

We automatically collect certain information when you visit our websites such as the type of browser  and operating system you are using and the domain name of your internet service provider. We do not link this information with your Personal Data.

Use of your Personal Data

We will only use your Personal Data when the law allows this. Most commonly, we use your Personal Data to:

  • Process and manage your use of the websites.
  • Respond to your questions and requests.
  • Process your volunteer application.
  • Where you have opted in to receive news and offers, to deliver communications that are relevant to your preferences / may be of interest to you.
  • Improve our services and websites through analysis of information.

Sharing your Personal Data

We will not share your Personal Data with others except as permitted by applicable law or as set out below:

We share Personal Data as necessary with third parties who provide services or functions on our behalf and require the information to provide those specific services such as distribution companies. These third parties may include media advertising platforms such as Facebook and Google Adwords for purpose of custom audience generation and the development of targeting criteria for other audience. Please note that we have the appropriate data privacy safeguards in place with third parties who we share Personal Data with as described above and who are providing services or functions on our behalf.

Keeping your Personal Data secure

We have implemented security policies and technical measure to safeguard the Personal Data we collect. We maintain physical, electronic and procedural safeguards that comply with applicable law, including the GDPR to safeguard Personal Data from accidental loss, destruction or damage and unauthorised access, use and disclosure.

Retention periods for use of your Personal Data

We will use and store your Personal Data only for as long as necessary, bearing in mind the uses of your Personal Data as described in this privacy policy and otherwise communicated with you. We review the Personal Data held at regular intervals and delete permanently or anonymise and Personal Data which is no longer necessary.

Children

If you are under 16 years of age you data will be held in accordance with the policy but you may also like to consider asking a parent or guardian to sign up to our mailing lists, make enquiries or buy Turning Pages on your behalf.

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. Like most websites, we use cookies to improve and customise your experience, and to track usage and trends.

Cookies are harmless, but since they have the ability to include personally identifiable information, sometimes people can have concerns about their online privacy.

Please see our separate ‘Cookie Usage’ notification.

Linking to websites via shannontrust.org.uk or turningpages.shannontrust.org.uk

Our websites contain links to other websites which we don’t have any control over. We take no responsibility for any information you give other sites and as other sites have different privacy and security policies we advise you to read them.

Access to and control over your Personal Data

You have legal rights under applicable law in relation to your Personal Data. You can ask the following questions or take the following actions, at any time by contacting us by email at communications@shannontrust.org.uk or by phone on 0203 572 5510:

  • See what Personal Data we hold about you (if any), including why we are holding it and who it could be disclosed to.
  • Ask us to change or correct your Personal Data.
  • Ask us to delete your Personal Data.
  • Object to the processing of your Personal Data.
  • Ask us to restrict  the processing of your Personal Data.
  • Withdraw any consents you have given us to the processing of your Personnel Data.
  • Express any concerns you have about third parties’ use of your Personal Data.

Change of purpose   

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to have an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. 

If we need to use  your Personal Data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

Talk to us

If you have any queries, comments or complaints regarding this privacy policy you can contact us through the Contact Us section of this site or write to us at:

Shannon Trust , The Foundry, 17 Oval Way, London, SE11 5RR

Alternatively, call us on 0203 752 5510. Please ask to speak to the Data Controller of Shannon Trust.

Review Date

This policy will be reviewed every twelve months. The next review will be in May 2019

Related policies

Data Protection Policy